Roll96 Platform Terms & Conditions

Acceptance of Terms of Use

Welcome to Roll96, Malaysia's online betting platform operating under a valid licence. These Terms & Conditions ("Terms") govern all aspects of your use of the website, mobile application, and all services provided by roll96 ("Platform").

By accessing or using the Roll96 Platform in any way — including browsing the website, registering an account, making a deposit, or playing any game — you acknowledge that you have fully read and understood these Terms and agree to be bound by them. If you are acting on behalf of a corporate entity, you also represent that you have the authority to bind that entity to these Terms.

These Terms should be read in conjunction with Privacy Policy and policies Responsible Gaming Roll96, all of which together form the complete agreement between you and Roll96.

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Membership Eligibility

To be eligible to register and use the services of Roll96, you must meet all of the following eligibility requirements without exception:

• You are 18 years and above at the time of registration. Roll96 strictly prohibits any underage individual from using this platform in any capacity.
• You are an individual or entity legally capable of entering into a binding agreement.
• You are registering on your own behalf — not on behalf of any third party.
• You are not on the list of individuals who have voluntarily self-excluded or been excluded by Roll96.
• Use of the platform is strictly for personal entertainment purposes and not for professional or commercial use without prior written consent from Roll96.

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Registration & Account Management

Each Roll96 user is only permitted to hold one (1) account only. Holding more than one account is a serious breach of these Terms and may result in the permanent suspension of all associated accounts and forfeiture of balances.

3.1 Registration Information

Upon registration, you are required to provide accurate, truthful, and complete information, including your full name, phone number, email address, and date of birth. roll96 reserves the right to request identity verification documents at any time, including a copy of your ID card, passport, or other relevant documents.

3.2 Account Security

You are solely responsible for keeping your Roll96 account password and login credentials confidential. Roll96 strongly recommends using two-factor authentication (2FA) to protect your account. You are responsible for all activity that takes place through your account, unless you have reported unauthorised access to Roll96 within a reasonable timeframe.

3.3 Identity Verification (KYC)

Roll96 complies with Anti-Money Laundering (AML) requirements and mandates a Know Your Customer (KYC) process for withdrawals exceeding RM5,000 within 30 days. Documents that may be requested include a Malaysian identity card, bank statement, or proof of residence.

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Deposits, Withdrawals & Payment Methods

Roll96 supports a wide range of payment methods popular in Malaysia to make your financial transactions as convenient as possible. All transactions are processed in Malaysian Ringgit (MYR) only.

Payment Methods	Min. Deposit Limit	Max. Deposit Limit	Processing Time
Touch 'n Go eWallet	RM10	RM5,000 / day	Instant
GrabPay	RM10	RM5,000 / day	Instant
Boost / ShopeePay	RM10	MYR 3,000 / day	Instant
DuitNow	RM20	RM20,000 / day	Instant
FPX (Maybank2u, CIMB Clicks)	RM20	RM30,000 / day	Instant

4.1 Withdrawal Conditions

The minimum withdrawal amount is RM50 for all methods. The first withdrawal must be made to the same account used for the original deposit. roll96 processes withdrawal requests within 24 hours a day for regular members, and within 6 hours for VIP Silver members and above.

4.2 Anti-Money Laundering Policy

All deposits and withdrawals on Roll96 are subject to AML monitoring. Deposited funds must be wagered at least one (1x) time before a withdrawal is approved. Roll96 reserves the right to request proof of source of funds for any transaction deemed unusual. Any suspected money laundering activity will be reported to the relevant authorities.

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Bonuses, Promotions & Rewards

Roll96 offers a variety of bonuses and promotions from time to time. All bonuses are subject to rollover requirements as specified in their respective promotion terms. General bonus terms are as follows:

• Each bonus has rollover requirements which vary — typically between 5x and 30x the bonus value. Please read the terms of each promotion carefully on the Promotions.
• Bonuses cannot be withdrawn as cash without first meeting the rollover requirements.
• Roll96 reserves the right to void any bonus obtained through illegitimate means, fraud, or promotion abuse.
• Each promotion has a set validity period. Expired bonuses cannot be reactivated.
• Members are entitled to one welcome bonus only, for the lifetime of their account.
• Bonuses may not be transferred between accounts or used concurrently with other bonuses unless stated otherwise.

5.1 roll96 VIP Programme

Roll96's VIP Programme has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Tier upgrades are based on cumulative deposit amounts and gaming activity within a specified period. VIP rewards include weekly cashback, higher withdrawal limits, a personal account manager, and exclusive gifts. Find out more on the VIP Rewards.

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Game Rules

All games on the platform Roll96 — including video slots, live casino, baccarat, lottery, sports betting, and cricket — use a Random Number Generator (RNG) that is certified and independently audited by accredited international bodies. This ensures every game outcome is completely random and cannot be manipulated by any party.

• The outcome of all games is final and cannot be disputed unless there is clear evidence of a technical error.
• In the event of a technical disruption or disconnection during gameplay, Roll96's system will record the game state at the last valid point. Your wager will be returned to your account balance if the game cannot be resumed.
• Sports Betting is subject to additional rules as stated on the Match Odds. Odds are subject to change until a bet is confirmed.
• Roll96 reserves the right to void or reject any bet deemed invalid, in breach of the rules, or placed based on insider information.

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Prohibited Member Conduct

To ensure a fair and safe experience for all users Roll96, the following activities are strictly prohibited:

• Identity Fraud — Registering or playing using another person's identity, including family members.
• Money Laundering — Using the Roll96 platform for money laundering or any other illicit financial activity.
• Bonus Abuse — Creating multiple accounts to claim bonuses, colluding with other players to manipulate the bonus system, or using automated software to exploit promotions.
• Use of Unauthorised Software — Using bots, automated scripts, artificial intelligence software, or any unauthorised tools to gain an unfair advantage in games.
• Collusion — Colluding with other players to manipulate game outcomes, particularly in live table games such as baccarat and poker.
• System Abuse — Exploiting any bugs, technical errors, or vulnerabilities in the platform to gain unauthorised financial advantage.

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Limits, Suspension & Account Closure

Roll96 reserves the right to impose betting limits, deposit limits, or suspend accounts for member protection or regulatory compliance purposes. Members may also voluntarily apply the following limits for responsible gaming:

• Daily/Weekly/Monthly Deposit Limits — Set a maximum deposit amount that suits you.
• Loss Limit — Set a maximum loss limit within a specified period.
• Break Period — Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion — Self-exclude from the platform for a period ranging from 6 months to permanently.

To request any of the limits above, please contact the roll96 support team via live chat or email at support@roll96.my. Limit requests will be processed within 24 hours.

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Responsible Gaming

Roll96 is committed to promoting responsible gaming among all members. We believe that betting should be a source of entertainment, not a financial burden or cause of stress. If you or someone you know is showing signs of problem gambling, please seek help immediately.

Signs of problem gambling include: borrowing money to gamble, neglecting work or family responsibilities, feeling anxious or distressed when unable to gamble, or continuously chasing losses. Roll96 provides full support resources and responsible gaming tools on the Responsible Gaming.

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Privacy & Data Security

Roll96 collects and processes your personal data in accordance with Privacy Policy which complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Your data will not be sold or shared with third parties for marketing purposes without your consent.

The roll96 platform is protected by 256-bit SSL encryption and a multi-layered security system to keep your personal and financial information safe at all times. roll96 also conducts regular security penetration tests to identify and address any vulnerabilities.

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Disclaimer & Limitation of Liability

The Roll96 platform is provided "as is" without any express or implied warranties. Roll96 does not guarantee that the platform will always be free from interruptions, technical errors, or maintenance downtime. We will make every effort to notify users of any scheduled maintenance in advance.

Roll96 shall not be liable for any indirect, incidental, or consequential losses arising from the use of this platform, including financial losses resulting from betting decisions, service disruptions, or unauthorized access to your account due to your own negligence.

Roll96's maximum liability to any member under any circumstances is limited to the total net deposits made by that member within the 30 days prior to the claim.

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Amendments to Terms & Conditions

Roll96 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Amendments take effect immediately upon being published on this website. It is your responsibility to review these Terms periodically.

Your continued use of the Roll96 platform after any amendments are published constitutes your acceptance of and agreement to the revised Terms. The "Last Updated" date at the top of this document will reflect the most recent changes.

Any enquiries regarding these Terms & Conditions may be directed to the roll96 support team via email at support@roll96.my or via 24/7 live chat on our platform.